Sean and his staff were super nice and professional. I came in for a diagnostic for the door locks on our old Sienna. After spending 3 hours, they concluded it would take more time and money to figure out the problem. They gave me the straight answer that if I'm considering selling the car, it won't be worth having it fixed. They even waived the diagnostic fee, since they knew we were having a medical crisis in our family. I appreciate their honesty and generosity. THANK YOU so much!