Servicing Irvine Area

5

Sean and Sam are Super! They provided me free diagnosis and estimates for my issues and free shuttle services from my home, what can you ask for more?Their charges are very reasonable for the quality and warranty of their work and they make sure that you're happy with their services.I was so tired with the local dealers so I was so happy that I found such a reliable shop to go for my cars in the future.Give them a call and you won't be disappointed!

5

Was quoted an arm and a leg with the Audi Dealer and decided to get my work done at THE auto shop because of my past history with the store. Got the same service done but for half the price. Great service, friendly staff.

5

You have to go here and try at the least an oil change. You will be addicted to their nice casual interactions with you. Low pressure recommendations for your car. If you are tired of being jerked around by jiffy lube. You owe it to yourself to use them. The staff is very kind and awesome. Back staff completely informative. Nice coffee machineComfy chairsCleanFish tankAir filter in waiting roomSpecialized water dispenserFree wifeFree phone charger accessFree shuttle ride if neededYou know I have had service at BMW and Mercedes and I can tell you the service here is as nice or better without the snobby feel at all. Price is very reasonable and you feel like you are paying a good rate and not being scammed at all. Do yourself and your car a favor. ... treat it nice. The autoshop will....

5

I was a little hesitant when I saw all the 5 star reviews for this place..usually I'm really skeptical because we've all heard stories of people receiving some sort of kick back when they rate 5 stars.... but nope! This is a true 5 star from me!I was able to schedule a same day appointment for an oil change.The girl at the front was super friendly and the waiting area comes with free"fancy ionized water", keurig coffee machine, free phone charging station and free wifi! I actually didn't mind waiting for my car to finish because I had enough TIME magazines to read. She told me it would take about an hour and that's exactly how long it took.Sam came in and explained the status of my car. They found out that the last person to change my oil screwed the oil filter on too tightly and cracked it...that happens to be the dealership -_-. He said they could handle it but it would cost a lot more, sot he suggested I go back to my dealer first to see if they could fix it. He didn't try to pressure me into paying for them to fix it nor did he try to make me feel guilty for not fixing it on the spot. As a girl who knows absolutely nothing about cars, i felt really comfortable here. Of course I went over everything Sam told me with my roommate who is really into cars and everything checked out.... I wasn't cheated or scammed into paying more and everything they suggested for my car was legit.

5

This place has great customer service and very good prices. I had an overall great experience here and would recommend anyone here.They did a inspection on my car which was much needed and it was free of charge. They filled my tire pressure and everything on top of giving me an oil change. There waiting room is very nice and relaxing. They have music and a beautiful fibs tank to look at.

5

Such a great experience. I took in my MB to check for a rattling noise that I previously had another place check with no diagnosis. I thought for a second I was going crazy. Was I the only one that could hear the noise? They checked it in 15 min and found that the undercarriage plate was loose and making that noise. OMG! I was so happy they found it. Well, they tightened it and changed a bulb that was out and didn't charge me for anything! I was so grateful and definitely will be using them in the future not because they didn't charge me but because they were thorough and very professional.

5

Great place, a bit hard to find if you're like me and get thrown off by the Jiffy Lube nearby. Based on my experience, it's a much better alternative. The staff is helpful and professional, the offices are inviting and not your typical auto repair aesthetic. It's clean with a beautiful saltwater aquarium, definitely kid friendly. The service was thorough and they found an unexpected problem: my oil tank lid was MISSING. Wtf! Lucky for me, they had already contacted a nearby Toyota parts dealer and were able to get me a new one almost instantly. Really impressive staff, best experience I've ever had with an oil change and the first time I've been inclined to review one. 5 stars all the way!

5

My car battery died, and I didn't know how to jump start my car. I called and they sent someone to my place to do it, so nice! Better than the dealership! People there are nice and friendly! And the service is really fast! I'll come back to do all my car services here from now on!

5

Called this morning around 10 am and asked if they could get me in for an oil change and wipers. They said come in at 2 and they would be able to get right on it. Came in, took my keys , finished everything perfectly with synthetic oil and also adjusted the air in my tires so my sensor would shut off in the dash, changed my wiper blades, they also pulled out the cabin and engine filter and were really nasty so I changed those as well. All done in about 40 min total and for around 40% less than going to a toyota dealer. The last thing that is cool is they have phone chargers in the waiting area and a cool fishtank and drinks as well as this free wifi that I am using to write this review now that my car is done.

5

clean, comfy waiting room. super friendly. efficient service. free wifi. phone charging stations while you wait for service. crisp ionized water if you are thirsty (seriously, try it). and best of all, i DON'T feel jipped like i do at some other auto places that take advantage of vulnerable customers who don't know much about car stuff.

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