It's nice to find an honest mechanic shop in Irvine. I came here about a month ago after getting a flat tire to see if anything could be done about it. Unfortunately, the tire was beyond repair, but the staff gave me a variety of options for a pair of replacement tires and helped me make an informed decision. After making my choice and deciding to get the new tires aligned, I left the car to get repaired. They offer a 2 year/24,000 mile warranty on all labor so it seemed like a great place to get it done.After driving the car for a few weeks, I noticed the car began to pull to the right (probably due to running over something on the freeway). I took the car back to THE auto shop to have them look at it and they gladly fixed the alignment, free of charge. The manager Sam introduced himself to me and said that if the alignment wasn't up to my expectations, to bring it back and they would happily make it as perfect as possible. I was blown away by their customer service and will gladly take my car back in for any future necessary maintenance.Although I didn't use it, they also offer a shuttle service anywhere within 10 miles of the shop so you aren't stuck there for hours if you don't have another ride. I'm a loyal customer of THE auto shop and would highly recommend them to anyone I know that needs their car serviced.