Servicing Irvine Area

5

Trustworthy, detailed, and excellent customer service. I've found my new auto repair shop.

5

Driving around Irvine on Thursday a message popped up on my screen to change my oil. I was going to take it to the Honda dealership, but something in my gut told me to keep it local. So I opened up the trusty Yelp app and searched for mechanics near my place. THE auto shop was the first place I looked at because I saw a few fellow Yelpers on my friend list that has also came here for work too. Since I did not have an appointment I showed up right at 7:30 am as a walk in. The owner was cool about it and took me in and within minutes after getting my information down his workers got started on my car. While asking for price we did discuss about aftermarket parts installation and the owner said they are down to do it just the customer brings in the parts. The only thing he asks is to let them know in advance because certain parts may take some time for fabrication in order to make the part fit perfectly. The oil change and tire rotation took about 45 mins I think, I do not know because I was too busy reading Car and Driver. I used full synthetic Mobil 1 oil and the bill came out to $75 bucks, which is just the same at a Honda Dealership -I called and asked. So I am glad I made the right descision to go to a local shop and be a part of their business. I cannot wait for my next visit to install a few aftermarket goodies to my SI.

5

If you have a fear of Auto Shops, leave them at home and head over to THE auto shop. A polite and efficient team is waiting to service your vehicle while you wait in a comfortable waiting room which instead of stinky car fumes, has free Wi-Fi! They keep you updated on the work, and finish before schedule. What more could you want from an Auto Shop? Do it!

5

Great prices and honest work! Office is very modern and staff is super friendly. I've brought 3 different vehicles here for service and each time it was a great experience and the value was decent! Will Return for sure!

5

Read a couple reviews before coming in and all the positive reviews were confirmed. Upon walking in was greeted by a courteous and knowledgable service advisor, Amy. Took in my car and they had a timing belt special going on and my car was due for maintenance. Good quick profession service. I highly recommend them!

4

Did some research and brought my car in for an oil change after checking on some reviews from good, old, trusty Yelp.Good customer service - everyone was very friendly and warm. Free wifi and a station for you to charge your phone. Complimentary coffee and water while you wait. Plus, they have a really cute fish tank with puffer fish and Dorys'. One of the receptionists told me they had a Nemo.. until he got eaten. ANYWAY.I was just bringing in my car for an oil change and asked them to check on some other stuff too. They found a nail and patched it up for me, minor fixes were what I was expecting to pay for.I guess I should've been a little more alert to what they suggested I get done in addition to what I had expected. Being a broke college student who just finished her finals... and knowing that I would be driving a long distance.. lacking a lot of sleep.. I was more paranoid about things that could've happened to my car and such. Let's just say this -I walked out spending a lot more than I had anticipated. A LOT MORE. I'm sure these fixes would've come up eventually for me, down the line but, because its Irvine, everything is a bit more expensive.. Heh. My friend also noted that they use top quality parts - which is cool, I guess. What's done is done though. I don't expect my car to break down any time soon for any reason, or else.

5

Decided to try this auto shop out with all the good reviews. I'm glad I went here, they were really nice and the service was pretty quick compared to most auto shops I been to. I hate that feeling when you walk into an auto place and everyone working just stares at you or continues to work without acknowledging you. I liked how they came up to me and ask if I needed help immediately, great customer service!Came in for some new tires and they checked my oil and told me I should get that changed as well. I realized I haven't chaned it in for some time so I decided why not since I'm here. I'm glad they checked it for me, and also gave me some good tips regarding oil and tires. I like how they are honest and really care about the safety of their customers. They specialize in Honda, Toyota, BMW and Mercedes. Would definitely recommend to my friends and family with the great prices! For the oil change and new tires, in my opinion was a really good deal from what I've paid in the past.Also their waiting area has a phone chargers and free wifi, so bring your laptop or tablet while you wait for your service.

5

Great customer service, very trustworthy. I would and do recommend these guys to all my friends and family!

5

Very knowledgeable and great customer service! Thank you for being great. I would recommend them to anyone that needs service!!!

5

I don't even know where to start with how amazing this place is. Quality, Staff and Price. Quality- Not only was the job done on what my car needed, they fixed what another shop did incorrectly which shows me that they truly want to do things correctly rather than waste my time and make me come back again. All their technicians are certified which made me even more comfortable! Staff- the friendliest coolest crew! The owner Sam was beyond gracious and helpful. The 2 pretty girls Amy & Sarah behind the desk where all smiles and so kind. Great team of people. I felt like I was at my families place. Service- I was given a ride to and from work, while they serviced my car. I've never been offered such a generous hand. Again, I don't write reviews too often unless I feel like I've deserved exceptional service worth mentioning. I don't like going to places unless it's a referral, so please consider this my referral to you because you won't be disappointed! I can't imagine going anywhere else!! Great place! 2 THUMBS UP!!

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