Servicing Irvine Area

5

Great service

5

Rare find with auto works.

5

Was in and out within an hour. Good wi-fi. Not a hard upsell.

5

if your not taking your car to these guys you should start as soon as you need help again! Ryan is a great contact...

5

Awesome as always!

5

Great service. Fast. They told me it’d be 2 hours and it was ready in just over an hour. Have a keurig for customers. Nice employees. Didn’t seem too expensive.

5

These guys rock. Took car due to hearing a rattling sound when braking. They quickly identified the problem and had it fixed in about 2 hours. Also good price and they have coupons for the labor

5

My boyfriend's car overheated. Smoke was coming out of the hood so we suspected something was wrong with the coolant. I decided to call The Auto Shop, the regular shop for my own car, the next morning for my boyfriend's car. Ryan was extremely helpful throughout the entire process. Despite the busy day, he was able to squeeze my boyfriend's car in. He walked me through what to expect and in just a matter of hours, my boyfriend's car was taken care of. Before coming to the shop to pick it up, Ryan explained over the phone what's been going on and why my boyfriend's car is overheating. It turned out that the mechanic my boyfriend went to installed the thermostat incorrectly! Since there was nothing to fix (other than actually placing the thermostat correctly), The Auto Shop took care of my boyfriend's car free of charge. The Auto Shop is the most expertise and friendliest in the field. I trust them and am more than happy to look to their services!

5

Got appointment within 24 hours. Cheapest prices, next time will be back without the amazing Groupon and still paying what I did twenty years ago for an oil change; my wheel locks are misssing; told to return when I get them for complimentary tire rotation, wasting their time but they are so accomudating it was ok with them; and honest (my car is old, everyone else tries to sell me extras, but they didn’t).

5

The Auto Shop had a very comfortable lobby with WiFi, nice furniture, and fun automobile facts that appeared on a TV monitor. The service here was outstanding. I made an appointment but got there a little early. They were able to take my car after just a short wait. There were a couple of customers in front of me, and I heard Dave give each of them very thorough and helpful information about their automobiles. After my oil change and inspection, Dave gave me the same excellent service he gave the 2 customer before me. He sat down and explained what was inspected, what looked good, and what services I might want to consider getting. No pressure at all. Just a lot of useful information explained in layman terms so that I could make my own informed decision. I would highly recommend The Auto Shop to anyone. I've never experienced such exemplary service anywhere else. And their appointment system is so efficient. Usually when you make an appointment somewhere, you show up and still have to wait. When I arrived for my appointment, they were ready to go and already gathered a lot of the information they needed ahead of time.

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