I brought my Volkswagen CC here for its 60k service. Scheduling was easy online, the estimate was reasonable, in the time they said it would take was accurate. They didn't charge me for a bunch of unnecessary add-ons and was sure to make recommendations for my next service. The staff was friendly and professional and didn't talk down to me as a female. The waiting area is clean and they provide basic refreshments while you wait. I trust them for my future repairs or services.